FAQ

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at office@ipicks.co.uk

Q. Where do you ship from?

A. We ship from our warehouse  located in United Kingdom. So, expect your items to be shipped separately in the same working day if ordered before 2pm

Q. How long will it take for my items to arrive?

A. It will usually take 2-3 business days for all orders to arrive. 

Q. Is shipping really FREE?

A. Yes, shipping is Free.

Q. Where is you company located?

A. We have an office in Slough Trading Estate

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after placing their orders.

Please contact us if you don’t receive one within 24 hours. 

Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to office@ipro-case.com

Q. How can I pay?

A. We accept all Major Credit Cards: Visa, Mastercard, Discover, and also Paypal and Apple Pay

Q. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure. 

Q. If I enter my email address will you sell my information?

A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.